Your privacy matters to us. This policy explains exactly what personal data 22bat collects, why we collect it, how we use it, and what rights you have over your own information.
Last updated: January 2025Six things 22bat commits to when it comes to your personal data.
22bat only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it. If we don't need it, we don't ask for it.
All personal data stored by 22bat is protected using industry-standard encryption. Payment data is handled through our payment partners' secure systems and is never stored in plain text on 22bat servers. We conduct regular security reviews to keep your data safe.
22bat does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used to operate your account and improve your experience on 22bat — nothing else. We share data with third parties only where strictly necessary and described in this policy.
This privacy policy tells you clearly what data we collect, why we collect it, and how long we keep it. There are no hidden data practices at 22bat. If our data practices change in a meaningful way, we will update this policy and notify registered players.
You have the right to access, correct, and request deletion of your personal data. You can also object to certain types of processing and request that we restrict how we use your data. 22bat will respond to all data rights requests within 30 days.
22bat does not keep your personal data indefinitely. We retain data only for as long as necessary to fulfil the purpose it was collected for, or as required by law. Once data is no longer needed, it is securely deleted or anonymised.
22bat is an online casino and gaming platform serving players in Bangladesh. When you register and use 22bat, the platform acts as the data controller responsible for your personal information. This means 22bat determines the purposes and means of processing your personal data in connection with your account and gaming activity.
If you have any questions about how 22bat handles your personal data, you can contact our privacy team at any time at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.
Note: This privacy policy applies to all services provided by 22bat, including the website, the 22bat mobile app, and all games and features accessible through your account.
22bat collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party payment providers during transactions.
Information you provide directly:
Information generated by your activity:
Information from payment providers:
Important: 22bat does not store full payment account credentials. Payment processing is handled by our payment partners through their own secure systems. 22bat only receives transaction reference data necessary to credit or debit your account balance.
22bat uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your 22bat account | Name, email, phone number, date of birth |
| Processing deposits and withdrawals | Payment account number, transaction references |
| Verifying your identity and age | Name, date of birth, identity documents |
| Preventing fraud and money laundering | Transaction history, IP address, device data |
| Providing customer support | Account details, support correspondence |
| Sending account notifications and updates | Email address, phone number |
| Responsible gaming monitoring | Game history, session data, wagering patterns |
| Improving platform performance | Anonymised usage and session data |
22bat does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated tools are used to flag unusual activity (such as potential fraud), a member of the 22bat team will review the case before any action is taken on your account.
22bat processes your personal data on the following legal grounds:
22bat does not sell your personal data. We share your data with third parties only in the following limited circumstances:
Note: All third parties with whom 22bat shares personal data are required to handle that data securely and in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.
22bat uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit 22bat.
The types of cookies 22bat uses:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use certain features of 22bat.
22bat retains your personal data for as long as your account is active and for a period after account closure as required by law and our operational needs. Specific retention periods are as follows:
Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you.
As a 22bat player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Please note: Some rights are subject to legal limitations. For example, we cannot delete transaction records that we are legally required to retain. Where we are unable to fulfil a request in full, we will explain why.
22bat takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure:
Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect your account has been compromised, please contact us immediately at [email protected].
In the event of a data breach that is likely to result in a risk to your rights and freedoms, 22bat will notify affected players without undue delay and take immediate steps to contain and remediate the breach.
22bat is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted during the registration process, and we reserve the right to request additional proof of age at any time.
If we discover that personal data has been collected from a person under 18, we will close the associated account immediately and delete all related personal data as quickly as possible. If you believe a minor has registered on 22bat, please contact us at [email protected] so we can investigate and act promptly.
22bat may update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the "Last updated" date at the top of this page will be revised.
For significant changes that materially affect how we use your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this policy periodically so you are always aware of how your data is being handled.
Continued use of 22bat after any update to this privacy policy constitutes your acknowledgement of the revised policy.
If you have any questions, concerns, or requests relating to this privacy policy or the way 22bat handles your personal data, please get in touch with our privacy team:
When contacting us about a data rights request, please include your registered email address and a brief description of your request so we can handle it as efficiently as possible.
22bat is strictly an 18+ platform. Online gaming involves real money and outcomes are never guaranteed. Please visit our Responsible Gaming page for tools to help you stay in control, including deposit limits and self-exclusion options.